Module · AI Assist

AI-native, powered by your own keys

Summarization, drafting and deflection across every module — powered by your own OpenAI or Anthropic keys, encrypted in your own database. No environment variables, no vendor lock-in, no data leaving through someone else's AI pipe.

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Ask once. It knows where it goes.

Every request is classified in flight by AI Assist and routed straight to the right team — no triage queue.

rezolveit.io — Admin Studio · AI providers
Provider key vault
Anthropic · claude-sonnet
sk-ant-••••••••7f2a · Encrypted at rest · RLS-locked
Active ✓
OpenAI · gpt-4o
sk-••••••••b91c · Encrypted at rest · RLS-locked
Standby
+ Add provider — managed from the UI, never an env var
Guardrails
PII redaction on
Scope
Per organization
AI in the flow of work
✦
Summary: user cannot access shared drive after password reset; likely stale Kerberos ticket. Suggested fix drafted below.
✦
Draft reply: "Hi Emma — please lock and unlock your workstation, then retry the drive. If it persists…"
Insert draftRegenerateDeflect to KB-114

What's inside

Summarization

Long ticket threads, change records and portfolio updates condensed into what matters, on demand.

Drafting

Replies, resolution notes and knowledge articles drafted in context — agents review, edit and send.

Deflection

The portal suggests knowledge answers before a ticket is filed — fewer tickets, faster answers.

Encrypted key vault

Provider keys stored encrypted in your database, RLS-locked, rotated and managed by admins from the UI.

Configurable guardrails

PII handling, scope limits and provider selection configured per organization — your policy, enforced.

No vendor lock-in

Switch providers or models any time — the platform is provider-agnostic by design.

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