AI-native ESM · Deployable in days

All your service management, made effortless.

RezolveIT gives mid-size organizations enterprise-grade service management tools at a fraction of the cost and complexity — one platform that connects IT, HR, Finance, Security and Customer Service, powered by modern AI tools and agents.

Explore the solutions

One platform, every team — IT, HR, projects, security and customer service.

ITSM – IT Service Management

Incidents, problems, changes, catalog and knowledge — SLA-aware and role-based on every record.

View ITSM
ITSM
Email service degraded — P1
VPN access — Finance
New-hire laptop request

One request. Every department, one flow.

Enterprise Service Management means IT, HR, Facilities, Finance, Security and Legal work as one system — RezolveIT orchestrates the whole journey.

Incoming request
✓ Resolved — one flow, zero handoff emails
R

One platform for the whole service lifecycle

Resolve · ITSM

Run IT as a service, start to finish

Incident, Problem and Change management with full lifecycle states, priority matrices and SLA-aware queues. A service catalog with fulfillment workflows, a searchable knowledge base, and a CMDB that links every record to the services it touches.

Change · CHG-1042
DraftAssessApproveImplementReview
Impact × Urgency
High · P2
Linked CI
exchange-prod-01
Plan · EPM

From idea to roadmap, one hierarchy

Capture ideas, score demands and promote them to projects. Plan on an interactive Gantt with milestones and dependencies, prioritize with WSJF and MoSCoW, balance capacity by hours or FTE, and tie it all to measurable goals and OKRs.

Roadmap · Q3–Q4
Cloud migration
Self-service v2
ITAM rollout
WSJF score
21.4
Capacity
82% FTE
OKR
On track
Serve · Employee Service Center

A portal your employees actually use

A branded, mobile-friendly self-service portal: browse the catalog, submit requests, track tickets, search knowledge. Forms, categories and branding are fully admin-customizable — no code, no consultants.

Request hardware
Access & accounts
Knowledge base
My tickets (2)
Assist · Built-in AI

AI-native, powered by your own keys

Summarization, drafting and deflection across the platform. Bring your own models — OpenAI, Anthropic or others — and switch, mix and manage them per organization right from the admin UI, with guardrails you control.

Summary: 4 similar incidents this week point to the same storage CI. Suggest opening a Problem record and linking INC-2201…2204.
Provider key vault
🔒 Encrypted · RLS-locked · Your DB
Anthropic ✓

One platform. One app builder.

Every module reads and writes the same data model — click any module to explore it in detail.

A platform, not just a toolset

Underneath every module sits one metadata-driven engine. Tables, columns, choice lists, form sections and list views are all data, not code — so admins reshape the platform from the UI, and every record is protected by Postgres row-level security. Built on a modern open stack: Next.js and Supabase, fully auditable, no proprietary black box.

Admin Studio
Configure forms, fields, choices, lists and workflows from the UI — no developer required.
Dashboards & reports
Configurable report widgets per module — insight without a separate BI project.
Secure by design
Row-level security on every record, encrypted keys and a full audit trail, out of the box.
Sample data & sandboxes
Spin up a working demo environment instantly — live on day one, not month twelve.

Everything connects on one data model

A demand becomes a project. An incident links to a CI. A portal request follows a catalog workflow. One app builder underneath it all.

Why teams pick RezolveIT

Fast deployment

Metadata-driven setup plus sample data: a working environment on day one.

Full customization

Forms, fields, lists and dashboards — changed by an admin, not a developer.

AI-native

Built-in assistance with your own encrypted keys. Your data stays yours.

Secure by design

Row-level security on every record, encrypted keys and a full audit trail.

Enterprise-ready

Reliable. Secure. In control.

Run RezolveIT on our private cloud or your own infrastructure. Enterprise adds the controls large and regulated organizations need — identity, governance, compliance and support — on top of everything in Open Source.

Identity & access
SSO / SAML / OIDC with Okta or Microsoft Entra ID, SCIM provisioning, custom roles and your own row-level-security policies.
Compliance & audit
A tamper-evident audit trail on every record, SIEM export, and a Security Center that flags login anomalies before they become incidents.
AI governance
The AI Control Panel — external AI gateway, guardrails, budgets, usage audit and a kill switch for every AI action.
Enterprise integrations
Slack, Teams, PagerDuty and Jira out of the box — plus webhooks and a REST API that plug straight into n8n, Make, Zapier and any automation tool, and SMS/WhatsApp notifications.
Deployment & support
Single-tenant private cloud or self-hosted, with SLAs, priority support and guided onboarding.
Pricing

At a price that works for you

Start on the cloud in minutes, or run it entirely on your own infrastructure. One price, every module included.

Open Source

Everything you need to get started. Live in minutes with sample data included.

$0Free forever
Open source · install in your environment
Get started free
All modules — ITSM, EPM, HR, CMDB, ITAM, Security Ops, AIOps & Customer Service
Employee Center & Customer Self-Service Portal
App builder & Admin Studio — build without code
Built-in AI Assist with your own encrypted keys
Row-level security & audit trail on every record
Self-host (MIT) or free managed cloud — updates, backups & email support

See RezolveIT live in minutes

A working environment on day one — sample data included. No army of implementation consultants required.